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freyt

Customer portal

Customers see their order, their ETA and their POD. Without calling.

Your customers place orders, watch shipments move with live ETAs, download documents and invoices and decide which e-mails they want. Fewer questions in your inbox, and the ones that still come are answered by Mission Control.

Web · invite by link · in the customer’s language

See it on your own lanesSee pricing
Shipments
Next delivery · today 14:20
  • Order 51840Rotterdam → Antwerp
    Arriving at 14:20 · Updated 3 min ago
    In transit
  • Order 51833Venlo → Duisburg
    Delivered 11:52 · POD available
    Delivered
Documents · POD 51833 · CMR 51833

Illustrative screens, built from the real app

Always included. No per-user seats.

Driver app, carrier portal and customer portal come with every Freyt plan, Starter included. Planners, drivers, carriers and customers all log in; you pay per vehicle, never per person.

What is on the screen

  1. 01

    Dashboard

    Recent orders, weekly volume, the shipment pipeline from draft to delivered and the next delivery. What a customer wants to know at a glance.

  2. 02

    Orders

    Create a transport order with pickup, delivery, goods and window. Order status from draft through ready, assigned, in transit and delivered.

  3. 03

    Shipments and track and trace

    Live ETA per shipment (“Arriving at 14:20, updated 3 min ago”) fed by the driver app and telematics. A share link for the consignee.

  4. 04

    Documents and invoices

    POD, CMR and delivery notes per order, downloadable the moment they exist. Invoices with the orders behind them.

  5. 05

    Notification preferences

    Customers choose which e-mails they receive: order confirmed, in transit, delivered, POD available.

Frey AI Mission Control

Where Mission Control comes in

“Where is my order?” answered twice over

The portal shows it live; if the customer e-mails anyway, Mission Control replies with the same ETA in seconds.

POD on request or on the portal

A document request by e-mail is answered with the file. Customers who prefer self-service download it here.

Order changes flow into the plan

A moved window or extra pallet entered in the portal, or written in an e-mail, is linked to the order and re-planned under your rules.

Questions

Do customers need an account?

Yes, by invitation. A share link for track and trace works without one, for consignees.

Can customers create orders themselves?

Yes. Orders created in the portal arrive ready for planning, with pickup, delivery, goods and window already structured.

Which languages?

Dutch and English today, per customer. Mission Control replies in the language the customer writes in.

Is the customer portal extra?

No. It is included in every plan for as many customers as you invite.

The other apps

See it on your own lanes

30 minutes, your own orders, no slides.