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Built for couriers where every stop generates a message.

Same-day, high stop counts, addresses that change while the van is moving. Mission Control keeps the plan current from the messages themselves and re-flows routes under your approval.

See it on your own lanesWatch it in the story ↓
  • Address corrections come as a bare street name
  • Every ETA question is a lookup
  • A single change ripples through twenty stops
  1. 01

    06:30, your inbox

    Every morning starts with the same five fires.

    A sick driver with three routes. A truck stuck on the A15. A customer chasing a POD. A carrier asking about next week. An ETA in a WhatsApp group. All before your first coffee.

  2. 02

    AI-led triage

    Mission Control reads it before you do.

    It bolts onto your Freyt TMS and classifies every message: who is it about, what do they need, which shipment, which day. In Dutch, English or half-and-half.

  3. 03

    Agents act in the TMS

    HR, Planning, Fleet and Documents fix the board.

    Jan’s absence is registered and his routes reassigned. Truck 14 is logged as down and its route re-vehicled. The POD is sent. Nobody re-typed anything.

  4. 04

    One decision for you

    Five of six handled. One question for the planner.

    Customers and drivers are informed automatically. The only thing that needs your judgment, a reassignment that misses a window by 45 minutes, comes to you as a single approval.

  5. 05

    Beyond today

    Next week is already planned around holidays and sick leave.

    The same agents plan forward: availability, capacity and open orders, and the carrier who asked gets an answer. You run the exceptions. Mission Control runs the rest.

Inbound
Jan · driver06:31
ik ben ziek, kan vandaag niet rijden
availability_noticedriver: self · date: today
Kees · driver06:44
sta stil op de A15, truck 14 doet het niet meer
delivery_statusvehicle: 14 · location: A15
Van Dam BV · customer07:02
Kunnen wij de POD van order 51840 ontvangen?
document_requestshipment_ref: 51840 · doc: POD
Nordlink · carrier07:10
Is er volgende week werk voor 2 wagens?
capacity_querycarrier: Nordlink · date: next week
Sanne · driver07:15
ETA Rotterdam 09:40
driver_eta_updatetime: 09:40 · location: Rotterdam
Frey AI Mission Control5 of 6 handled autonomously
HR
Planning
Fleet
Documents
Tracking
Comms
Freyt TMS · Today
RouteStartDriverTruckStatus
RT-2041Rotterdam → Antwerp08:00PeetersT-07Reassigned
RT-2042Venlo → Duisburg09:30BakkerT-11Reassigned
RT-2043Utrecht → Lille11:00PeetersT-07Needs approval
RT-2044Tilburg → Köln07:00KeesT-09Re-vehicled
RT-2045Zwolle → Rotterdam09:00SanneT-03ETA 09:40
Freyt TMS · Next week
DayDrivers availablePlannedOpen
Mon11 of 14 · Jan sick, 2 on leave38 orders0 open
Tue12 of 1441 orders0 open
Wed12 of 14 · Nordlink +247 orders0 open
Thu13 of 1444 orders0 open
Fri10 of 14 · 4 on leave36 orders2 open → Nordlink
Messages handled without a planner
83%
Planner time back per day
+2.5 h
Margin
+13.9%

Illustrative

Outbound
JanHR
Beterschap. Ziekmelding staat, je ritten zijn overgenomen.
KeesFleet
Pech gelogd. T-09 komt naar je toe, ETA 07:35. Klanten zijn geïnformeerd.
Van Dam BVDocuments
POD for order 51840 attached. Signed 16:12 yesterday.
NordlinkComms
Yes: 2 trucks Wed and Fri next week. Booking follows.
Needs your decision
Reassign RT-2043 Utrecht → Lille to Peeters after RT-2041. Arrives 14:45, 45 min after the window.
Alternative: Nordlink spot truck, +€180. Customer not yet informed.

What Mission Control does

  1. 01

    Address fixed, stop moved

    An address correction is matched to the order and the stop updated; the route re-flows.

  2. 02

    Status from the field

    Loaded, delivered, waiting, refused: read from the driver’s message and written to the stop.

  3. 03

    ETAs to customers

    Customers asking get a live ETA on the channel they wrote on.

  4. 04

    Re-plan under approval

    Ripple effects that break windows come to you as one proposal per route.

What changes

Same day
plan stays current from messages
0
manual address lookups
-62%
planning time (Het Groene Hart Koeriersdiensten)

Questions planners ask

How many stops can it handle?

Volume is not the constraint; the TMS is. Courier customers run hundreds of stops per day per planner.

Does it work with our scanner app?

Status from your scanning app flows in through the TMS integration; messages from drivers add what the app misses.

Can customers reschedule?

Yes, within the rules you set: a customer asking to deliver tomorrow instead is re-planned automatically if the window exists.

See it on your own lanes

Bring one morning of your inbox.

Send us a typical morning: the messages, the routes, the mess. In a 30-minute walkthrough we show what Mission Control would have done with it, on your lanes, not a canned dataset.

Book my walkthrough

No slide deck. We reply within one working day.

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